Updata One is committed to the responsible handling and protection of personal information.
Personal information means any information relating to an identified or identifiable natural person; an identifiable person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that person.
We collect, use, and store personal information when needed to provide our Services and for our operational and business purposes as described in this Policy. We want to be clear about our privacy practices so that you can make informed choices about the use of your information, and we encourage you to contact us at any time with questions or concerns.
The types of personal information we collect
We collect personal information from you, if you complete our “Contact us” form placed on our web page. Should you do so, you will need to provide information such as your name and email address, which will then help us get back to you by email. Not all of the personal information Updata One holds about you will always come directly from you.
Updata One will never collect or process Personal Data pertaining to, directly or indirectly, race, health, sexual orientation, political, philosophical, or religious views.
How we use personal information
We process personal information for these Service- and business-related purposes:
Marketing and events: We use personal information to deliver marketing and event communications to you across various platforms, such as email, telephone, direct mail, and online. If we send you a marketing email, it will include instructions on how to opt-out of receiving these emails in the future.
Surveys and polls: If you choose to participate in a survey or poll, any personal information you provide may be used for marketing or market research purposes after your explicit consent.
When we share personal information
Updata One shares or discloses personal information when necessary to provide Services or conduct our business operations as described below. When we share personal information, we do so in accordance with data privacy and security requirements. We may occasionally share non-personal, anonymized, and statistical data with third parties. Below are the parties with whom we may share personal information and why.
Within Updata One Our businesses consist of a group of companies with a variety of teams and functions, and personal information will be made available to them if necessary for the provision of Services, sales and marketing, customer and technical support, and business and product development, for instance. All of our employees and contractors are required to follow our data privacy and security policies when handling personal information.
Third parties for legal reasons: We will share personal information when we believe it is required, such as:
To comply with legal obligations and respond to requests from government agencies, including law enforcement and other public authorities, which may include such authorities outside your country of residence.
In the event of a merger, sale, restructure, acquisition, joint venture, assignment, transfer, or other disposition of all or any portion of our business, assets, or stock (including in connection with any bankruptcy or similar proceedings)
To protect our rights, users, systems, and Services.
Where we store and process personal information
Updata One is based in the EU and any personal information will be processed and stored in the Union. Personal information collected through the website may be stored in our Customer Relationship Management software (CRM). We take steps to ensure that the information we collect is processed according to this Privacy Statement and the requirements of applicable law wherever the data is located.
How we secure personal information
Updata One takes data security seriously, and we use appropriate technologies and procedures to protect personal information. Our information security policies and procedures are closely aligned with widely accepted international standards and are reviewed regularly and updated as necessary to meet our business needs, changes in technology, and regulatory requirements.
- Policies and procedures
- We have measures in place to protect against accidental loss and unauthorized access, use, destruction, or disclosure of data
- We place appropriate restrictions on access to personal information to a selected number of people in the organization in our CRM system
- We implement appropriate measures and controls, including monitoring and physical measures, to store and transfer data securely
- Training for employees and contractors
- We require privacy, information security, and other applicable training on a regular basis for our employees and contractors who have access to personal information and other sensitive data
- We take steps to ensure that our employees and contractors operate in accordance with our information security policies and procedures and any applicable contractual conditions
How long do we keep personal information
We retain personal information for as long as we reasonably require it for legal or business purposes. In determining data retention periods, Updata One takes into consideration local laws, contractual obligations, and the expectations and requirements of our customers. When we no longer need personal information, we securely delete or destroy it.
Your right to access and correct your personal information
We respect your right to access and control your information, and we will respond to requests for information and, where applicable, will correct, amend, or delete your personal information.
Access to personal information: If you request access to your personal information, we will gladly comply, subject to any relevant legal requirements and exemptions, including identity verification procedures.
Correction and deletion: In some jurisdictions, you have the right to correct or amend your personal information if it is inaccurate or requires updating. You may also have the right to request deletion of your personal information; however, this is not always possible due to legal requirements and other obligations and factors.
Marketing preferences: To opt out of email marketing, you can use the unsubscribe link found in the email communication you receive from us or visit the applicable email preference centre. For other marketing preferences, you can use the “Contact Us” option within our webpage.
Filing a complaint: If you are not satisfied with how Updata One manages your personal data, you have the right to make a complaint to a data protection regulator. A list of National Data Protection Authorities can be found here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm
Please contact us at [email protected] with any requests related to your personal information.
Cookies and similar technologies
Cookies and how they benefit you
Our cookies help us:
- Make our website work as you’d expect
- Improve the speed/security of the site
- Continuously improve our website for you
- Make our marketing more efficient (ultimately helping us to offer the service we do at the price we do)
- Collect any personally identifiable information (without your express permission)
- Collect any sensitive information (without your express permission)
- Pass personally identifiable data to third parties
- Pay sales commissions
You can learn more about all the cookies we use below:
Types of cookies and why we use them
Absolutely necessary cookies: These cookies are essential to enable you to move around a website and use its features.
Performance cookies: These cookies collect information about how you use our websites. Information collected includes, for example, the Internet browsers and operating systems used, the domain name of the website previously visited, the number of visits, the average duration of visit, and pages viewed. These cookies don’t collect information that personally identifies you and only collect aggregated and anonymous information. Performance cookies are used to improve the user-friendliness of a website and enhance your experience.
Functionality cookies: These cookies allow the website to remember the choices you make and provide enhanced, more personal features. They may also be used to provide services you have asked for, such as watching a video or commenting on a blog. The information these cookies collect may be anonymized, and they cannot track your browsing activity on other websites.
Our own cookies
- Allowing you to add comments to our blog and submit a completed “Contact us” form on our site
There is no way to prevent these cookies from being set other than to not use our site.
Anonymous Visitor Statistics Cookies
Cookies are widely used in online advertising. Neither we, advertisers nor our advertising partners can gain personally identifiable information from these cookies.
You may notice that sometimes after visiting a site you see increased numbers of adverts from the site you visited. This is because advertisers, including ourselves, pay for these adverts. The technology to do this is made possible by cookies and as such we may place a so-called “remarketing cookie” during your visit. We use these adverts to offer special offers etc. to encourage you to come back to our site. Don’t worry we are unable to proactively reach out to you as the whole process is entirely anonymised. You can opt-out of these cookies at any time as explained above.
Cookies in emails
Our emails are sometimes sent through Email marketing software, which contains cookies that track whether you open, forward, report or unsubscribe from our emails and whether you click any links within them. The cookies used in our emails to monitor these behaviours are unique to each email and track to them better communicate with, share interesting solutions and services news and offers. They are not stored on your computer or mobile device.
WHAT KIND OF COOKIES ARE SET UP ON OUR WEBSITE?
You will find below the list of cookies used on www.updata.one
|Performance, analyze and search (Navigation on updata.one)||Updata One||These are cookies set up by updata.one on your device to meet navigation needs, for optimization and personalization of services from our site.|
|Google Analytics||Updata One||These are cookies set up by updata.one allowing the analysis of the platform’s audience and of the marketing performance indicators. They are attributed to each visitor of a webpage. Thus a visitor will be given the same login at each visit and will be only counted once.|
|Facebook, Twitter, LinkedIn||Third-party||These are cookies set up by Facebook/Twitter/LinkedIn. We do not have control over the process operated by the social media network Facebook/Twitter/LinkedIn to collect information. We invite you to see directly their confidentiality policy.|
Turning Cookies Off
You can usually switch cookies off by adjusting your browser settings to stop it from accepting cookies (Learn how here). Doing so however will likely limit the functionality of our’s and a large proportion of the world’s websites as cookies are a standard part of most modern websites
It may be that you are concerned about cookies related to so-called “spyware”. Rather than switching off cookies in your browser, you may find that anti-spyware software achieves the same objective by automatically deleting cookies considered to be invasive.
Other tracking technologies
- Web server & application logs: Our servers automatically collect certain information to help us administer and protect the Services, analyze usage, and improve users’ experience. The information collected includes:
- IP address and browser type
- Device information including Unique Device Identifier (UDID), MAC address, Identifier For Advertisers (IFA), and similar identifiers we or others may assign
- Device operating system and other technical facts
- The city, state, and country from which you access our website
- Pages visited and content viewed
- Information or text entered
- Links and buttons clicked
- URLs visited before and after you use our Services
Links and connections to third-party services
Our Services may contain links to and may be used by you in conjunction with third-party apps, services, tools, and websites that are not affiliated with, controlled, or managed by us. Examples include Facebook, LinkedIn, Twitter® and, third-party apps like voice software and readers. The privacy practices of these third parties will be governed by the parties’ own Privacy Statements. We are not responsible for the security or privacy of any information collected by these third parties. You should review the privacy statements or policies applicable to these third-party services.
Updata One provides business information solutions for professionals, and our Services/Solutions are generally not aimed at children.
Marketing preferences and services support:
To update your email marketing preferences if you ever happen to receive such a form of communication from us, or for technical support or other help with our Services, please visit the applicable email preference centre or use the “Contact Us” form.
How to contact us
A Data Pro Data Protection Officer:
Attn: Data Protection Officer
A Data Pro Ltd.
117 Hristo Botev St., Sofia 1303, Bulgaria
Last Updated – November 19 2021